How it works
"Our goal is to provide learning and to rapidly translate that learning into action."
Ian Thomason - Scrum Master, Vigo
- After the implementation and all the noise has gone, a responsive support desk is essential.
- We support hundreds of installations and our experienced help desk team are here to help, answer questions, train and advise on how to get the best out of your Vigo solution.
- Our state-of-the-art support system ensures critical calls are dealt with in less than one hour and that all tickets are logged, monitored and reviewed, ensuring a fast response and quick resolution.
- As part of the process you will be asked for feedback in order to continually improve our products and services.
“I would describe Vigo Software as positive, revolutionary and confident. The Vigo team will go out of their way to ensure you have the best setup possible for your business, with no hard sell or jargon. The product is excellent and the service is superb, we’ve never looked back.”
Sarah Hunt - Operations Manager, L Hunt & Sons Ltd
Vigo training - Why?
"It's my job to ensure that we deliver the best training and discuss product improvements with our users. Building a community of Vigo users that are well trained and given the support they need to help their businesses thrive."
Curtis Graham - Training Coordinator, Vigo
Need more training or want new staff to learn the products?
Want to get the most out of your Vigo products, contact the team today. Remember training can be online with one our technicians, free at our offices or tailored to your needs.