Marshalls Transport Evesham Ltd

Based in south Worcestershire, Marshalls Transport (Evesham) Ltd is a well-respected, family-run distribution and storage business that has been under its current ownership for more than 35 years. Their services encompass a wide spectrum of transportation solutions, including freight shipping, warehousing, and distribution.

Delivering added-value solutions that are tailored to suit customers’ needs, their specialisms include the handling, distribution and storage of ambient temperature food products and moving abnormal loads. They are also a licensed waste carriage and storage company.

Marshalls of Evesham faced the challenge of managing their extensive network and general haulage fleet efficiently. They needed a solution that would provide better visibility across their network and enhance the efficiency of their general haulage fleet.

The absence of a robust Warehouse Management System (WMS) made it difficult for Marshalls to create customised reports tailored to their specific needs. Marshalls aimed to enhance their customer service by offering clients full visibility of their stock on-site. This required a solution capable of real-time tracking and reporting.

To meet these goals, Marshalls of Evesham partnered with Vigo Software who implemented two key solutions:

General Haulage System (GH): Vigo’s GH system provided Marshalls with a holistic view across their extensive network and general haulage fleet. This comprehensive solution allowed Marshalls to streamline their operations, optimise routes, monitor vehicle performance, and respond proactively to any issues that arose during transit. The GH system ensured that Marshalls could provide timely and efficient services to their clients while reducing operational costs.

Warehouse Management System (WMS): Vigo’s WMS empowered Marshalls to create bespoke reports that catered to their unique requirements. The WMS also offered real-time inventory management capabilities, enabling Marshalls to give their customers full visibility of their stock on-site. This transparency improved customer satisfaction and allowed Marshalls to forge stronger partnerships with their clients.

The implementation of Vigo Software’s GH and WMS solutions brought several significant benefits to Marshalls of Evesham:

1. Enhanced Visibility: The GH system offered real-time visibility into their network and general haulage fleet. Marshalls could track the status of each shipment, monitor vehicle performance, and optimise routes, resulting in increased operational efficiency.
2. Customised Reporting: With the WMS, Marshalls gained the ability to create bespoke reports, providing them with valuable insights into their operations. This feature allowed them to make data-driven decisions, further improving efficiency and profitability.
3. Improved Customer Service: Marshalls could now provide their customers with full visibility of their stock on-site, enhancing the overall customer experience. This transparency strengthened customer relationships and increased client satisfaction.
4. Cost Reduction: The optimisation of routes and improved fleet management resulted in cost savings for Marshalls, making their operations more cost-effective.