The purchase of your new software solution often brings with it a range of emotions including excitement about new features, increased efficiency, and the opportunity to save time and money. So with all the excitement, promise and hope pinned on the new products, why do so many software implementations fail?
With 40 years’ experience across a wide section of the logistics industry, we believe the number one reason for software implementation failures is “lack of user buy in”. It is imperative for all businesses to involve the users from day 1 and ensure that adequate training and support is in place, before and after go live.
Accelerated Implementation is designed around the needs of your business, with all the relevant project management tools and jargon, but with a primary goal of working closely with your users.
It is crucial that not only do we deliver an excellent product, but that users are well trained and capable of delivering benefits from your investment in technology.
Once your new transport system is up and running you may discover that you need some new functions and options. This can be due to changing demands of your customers, user feedback or changes in your business.
Want new functionality? Don’t be fenced in by generic, off-the-shelf packages. We’ll incorporate your need into our software, ensuring you end up with a system that is customised to your exact requirements.