One of the easiest ways to streamline your operations is to get your customers connected and online using our Connect software. Fully integrated with our TMS, delays are removed as clients can administer their own orders, along with many other essential tools, with real-time visibility.
This improves efficiency and reduces inbound calls, so your team have more time to look after existing customers, get new customers and manage the day-to-day operations.
It’s so easy for customers to process orders, manage delivery documents, monitor order progress and retrieve PODs, amongst many other features. The on-site implant system gives your customers direct access to the portal from their system.
Intelligent features to help make life easier
Customers can upload jobs in batches from CSV/Excel files, removing manual job entry.
Live delivery status and real-time EPOD.
Add ‘Track my order’ to your website, your customers site or even your customers’ customers websites! This provides immediate access to order status, making order tracking simple.
Automatically batch print pallet labels and pre-label pallets.
Display ETA’s and manage delivery discrepancies.
Including scanning of PODs, real-time EPOD signatures, and sending an email hyperlink of the POD to customers.
Data validation and notification ensures customer orders match your records and also checks and validates addresses.
Customers can view all scanned documents which can be indexed against each order with an additional powerful search facility.
Self-brand the portal interface with your logo and brand colours.