Client Portal
Set a new benchmark in customer collaboration with our awesome Client Portal

Best in class self service Client Portal
Secure and grow your client base by offering a complete platform that streamlines order processing, tracking, and provides real-time ETA notifications through text and email alerts. Enhanced with thorough integration tools, our system ensures a frictionless operation between your business and your clients.
Onboard your clients in minutes, reduce administration, costs and provide your clients real time insights.


Competitive advantage
– Win more business
A well-implemented client portal can serve as a differentiator in the logistics market, attracting more clients by offering superior convenience and service.
Enhanced visibility and transparency
– Reduce client friction
Increased efficiency and convenience: Streamlines logistics processes, making them more efficient and convenient for clients by reducing the need for manual interventions and phone/email communications.
Improved communication: Facilitates direct and effective communication between logistics providers and their clients, leading to quicker resolution of issues and better service.


Enhanced customer satisfaction
By providing real-time information, self-service capabilities, and efficient issue resolution, the client portal significantly improves customer satisfaction and loyalty.
Our Client Portal features
Security
- Built on a modern security platform, using leading security technologies, such as Microsoft AD
- All users have an individual log on, which in turn, will provide full user by user audit trail history
- User defined roles and permissions – admin users have full control of what can be viewed, added, edited and deleted
Self service
- Impersonate mode enables you to log in as your customer and access the system they are using, for support or troubleshooting purposes
- Admin users can set up menus for their colleagues, to control the areas of the system they have access to
- In application help and walkthrough guides are available to help all users learn how to use the system
Visibility
- End to end consignment tracking with real time PODs and ETAs
- News feed
- SMS & email notifications
- Management information dashboard
- myTrack consignment status feature (no login required)