Vigo Software Careers

Bromsgrove
Full or Part time
Permanent

The goal is to promote company values and enable business success through human resources management, including job design, recruitment, performance management, training & development, employment cycle changes and talent management.

Job overview

1. Develop and implement HR strategies and initiatives aligned with the overall business strategy.
2. Support current and future business needs through the development, engagement and motivation.
3. Develop and monitor overall HR strategies, systems, tactics and procedures across the organisation.
4. Bridge management and employee relations by addressing demands, grievances or other issues.
5. Nurture a positive working environment.
6. Manage the recruitment and selection process.
7. Oversee and manage a performance appraisal system that drives high performance.
8. Maintain pay plan and benefits program.
9. Assess training needs to apply and monitor training programs.
10. Report to management and provide decision support through HR metrics.
11. Ensure legal compliance throughout human resource management.

Knowledge, Skills and Experience

• People oriented and results driven.
• Demonstrable experience with human resources metrics.
• Knowledge of HR systems and databases.
• Ability to architect strategy along with leadership skills.
• Excellent active listening, negotiation and presentation skills.
• Competence to build and effectively manage interpersonal relationships at all levels of the company.
• Knowledge of labour law and HR best practices.
• Relevant qualification in Human Resources or related field.

We know how important people are to make a business a success. After all, without brilliant, talented, lovely people, you’re just a pile of bricks, a few doors, some desks, many paper bins, some curled up Post-it notes and a biro that doesn’t work!

So we want to a) get the best people we can on board HMS Vigo, and b) look after them while they are here. And if they’re good, we never want them to leave (but they can if they want to!).

If you think that’s you, we’d love to hear from you! We are proudly an equal opportunities employer offering competitive salaries and benefits. To apply please send your CV and cover letter to hr@vigosoftware.com

Bromsgrove
Full time
Permanent

To ensure all administration tasks are complete effectively and efficiently, to be on hand to support other members of the team with admin skills and experience, and to ensure process flows are followed and updated when required.

Job Overview

1. Perform general administrative duties across all departments when required.
2. Co-ordinate supply and monitor the loan units supplied to client sites for Repairs and Maintenance and warranty claims.
3. Configure all Mobile device orders received and ensure an installs plan is in place for the go live.
4. Administer all warranty data within the CRM and notify sales team of upcoming renewals.
5. Monitor inventories on site and organise replenishment.
6. Coordinate and managing appointments, meetings and the meeting rooms schedules.
7. Overseeing the maintenance of office facilities, and equipment.
8. Purchasing office supplies, equipment.
9. Organise and restock kitchen areas, provide refreshments for visitors to Vigo offices.
10. Arrange off site bookings for team members, hotels and travel.
11. Supporting HR with administration and internal communication.
12. Supporting the finance department.
13. Process reports and issue to relevant department heads weekly.

Knowledge, Skills and Experience

• Proficient in using excel and word.
• Excellent phone manner.
• Comfortable handling confidential material.
• Self starter, reliable and dedicated.
• Organised, detailed and efficient with the ability to prioritise.
• Able to multitask efficiently and effectively.
• Positive, Flexible, team player.
• 2+ year’s in administration role.
• Working collaboratively with others.

We know how important people are to make a business a success. After all, without brilliant, talented, lovely people, you’re just a pile of bricks, a few doors, some desks, many paper bins, some curled up Post-it notes and a biro that doesn’t work!

So we want to a) get the best people we can on board HMS Vigo, and b) look after them while they are here. And if they’re good, we never want them to leave (but they can if they want to!).

If you think that’s you, we’d love to hear from you! We are proudly an equal opportunities employer offering competitive salaries and benefits. To apply please send your CV and cover letter to hr@vigosoftware.com

Bromsgrove
Full time
Permanent

We are currently seeking to recruit an Application Support Technician off the back of a hugely successful year and continued growth!  We are a software vendor that supplies solutions to the transport and warehousing industry with 40 years’ experience in this sector and the software solutions that we provide will help the industry become more efficient with planning, job entry and invoicing.  We also offer solutions to make life easier for their customers when inputting jobs and viewing the delivery information.

About the job!

The role would suit an experienced Application/Tech Support Technician who ideally has a background in Application Support.

You will use your advanced trouble shooting skills to identify any issues and bugs within the system reported to you by our customer base.  You will need to be able to document steps to replicate this issue and escalate over to the Development team using the Escalation processes provided to you.

The successful candidate would join our Technical Support team in delivering exceptional customer service over the phone and by email.

What will you do?

• You will be providing first and second line support of bespoke software applications.
• Manage, triage and escalate or resolve customer issues, taking ownership of the issue from receipt through to resolution.

You will need to be able to clearly demonstrate a strong technical background and understanding of:

• Extensive experience of software support, bespoke applications and SQL (Essential)
• Experience and understanding of API’s, Web Services and Windows Processes (Essential)
• Knowledge of relational databases mainly SQL (Essential)
• Good scripting, analytical and troubleshooting skills (Essential)
• Crystal Report Writing (Preferred)

We know how important people are to make a business a success. After all, without brilliant, talented, lovely people, you’re just a pile of bricks, a few doors, some desks, many paper bins, some curled up Post-it notes and a biro that doesn’t work!

So we want to a) get the best people we can on board HMS Vigo, and b) look after them while they are here. And if they’re good, we never want them to leave (but they can if they want to!)

If you think that’s you, we’d love to hear from you! We are proudly an equal opportunities employer offering competitive salaries and benefits. To apply please send your CV and cover letter to hr@vigosoftware.com