Client Portal

Connect your clients

With over 8500 users on the Vigo Client Portal, we can connect all of your clients and provide them with online access to processing delivery documentation, order track & trace and much more.

Client Portal benefits

The Vigo Client Portal extends your service offering whilst reducing costs, inbound calls and provides your clients with the necessary tools to manage order traceability throughout your operation.

Clients can pre-scan delivery documents

Print directly from your Vigo TMS, removing wasteful activities. (Pallet network compatible)

Clients process their own
orders

Saving money, time and precious internal resources for your business.

Clients can pre-label the consignment

Further reducing costs for you, whilst improving traceability throughout your operation.

Monitor orders throughout the entire order life cycle

Clients can retrieve POD's or order notifications via email.

Clients can directly interface from their system to the portal

Our onsite implant system enables your clients to directly interface from their system to the portal, processing orders and producing labels.

“Vigo has really improved our customers’ experience, they love the online POD portal – instead of calling and requesting copies, they can download them themselves in their own time.”
Sarah Hunt - Operations Manager, L. Hunt & Son

Client Portal features

Customisable

Your portal will be customised to meet your company image, colours and logos. You decide.

Clients own web page

Offer your clients an extended web service to include their own web page, colours and logos.

WebFrame - TrackiT

Add 'Track my order' to your website, your clients or even your client's customers! for immediate order status, making order tracking simple.

POD+

Create batch extracts to supply your partners/clients with PODs. Set it up and let it automatically do the work for you.

Integrated - Vigo TMS

Fully integrated with Vigo TMS, remove delays from receiving orders and ensure that all orders are processed.

Statuses

Clients can see each status change against a consignment, ensuring they know what stage each and every order is at...Simple.

Additional features

  • Fully hosted web-based client application (SAAS).
  • No hardware or infrastructure costs, 99.99% uptime.
  • Enterprise class Tivoli IBM backup.
  • Royal Mail address lookup service.
  • Batch processing of order via CSV/Excel imports.
  • Auto indexing POD's from your desktop up to the Cloud Portal.
  • Configurable by you, define what clients can see.
  • Cross Dock integration for increased client visibility (Goods on dock etc.).
  • Integrates with Vigo WMS.
  • Create hyperlinks to use within client owns systems.
  • Pallet network compatible.
  • Hazardous freight features.
vigo software - natalie

"We have standard marketing materials for you to use to promote the Client Portal. We can manage your artwork and email campaigns if you would like more support in exploiting the product advantages. We are here to help drive the benefits of your investment!"
Natalie Taylor - Community Director, Vigo

Explore our product range

The Vigo team of industry professionals are constantly striving to improve all aspects of our products and services, ensuring that the solutions we provide are best practice and at the forefront of technology.

We have a wide range of products to fit your requirements and solve your issues.