Customer Service Feedback Questionnaire

Customer Service
Feedback Questionnaire

Thank you for being a Vigo customer

We would appreciate you sparing a few minutes to answer some questions about our products and services. This will allow us to understand what we are getting right and what we can improve for our valued customers.

Help Desk & Support

Name *

Company *

Did our technical support team answer your questions or concerns?

Yes
No
Unsure

How did our technical support team help you?

Were your expectations...

Exceeded
Met
Unmet

What could we change or improve about your experience?

About our Products

Have our products or services made an impact to your business?

Yes
Unsure
No

How have our products or services made an impact to your business?

Is there anything you would change about our products or services?

Have any part of our products or services exceeded your expectations?

Overall

How would you rate your overall satisfaction with Vigo?

Positive
Neutral
Negative

On a scale of 0-10, how likely are you to recommend Vigo to a friend or colleague?

Not at all Likely Extremely Likely
0	1	2	3	4	5	6	7	8	9	10

If you have any additional questions or feedback then please email marketing@vigosoftware.com.

We are you. We are Vigo Software.

Vigo Software

1st Floor Unit 2
Topaz Business Park
Birmingham Road
Bromsgrove, B61 0GD

01527 551500

sales@vigosoftware.com

Thank you for being a Vigo customer

Help Desk & Support

About our Products

Overall

Vigo Software

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