Our success is based on providing more than just great logistics and transport software – it’s built on our people and the quality of service that we provide.
We are here to help grow your profits and drive efficiency. We have built services and support products to help your business achieve its goals. One call, one service provider.
As soon as you sign-up to work with Vigo, you’ll have access to a complete range of additional services and support from our highly experienced and caring team. The support you get is just as important as the software you use, and we strive to deliver the services that get your team working better.
Your computer system is at the centre of your entire business and without it things can’t get done. At Vigo we understand this, which is why our Managed Service Provision (MSP) is set-up to support all your hardware and technology needs.
Your problem is our problem. We will be your IT department and ensure everything keeps running smoothly by providing hardware support, advice, and everything else including disaster recovery and anti-virus support.
We’re fully in control of your logistics needs – our software is developed in-house, and our dedicated help desk team are also based in-house.
As soon as our install team have got you up and running our help desk is available, with a single point of contact, to ensure you get the most out of your new system.
Our extensive and tailored training and ongoing help desk support offer improved ways of working, ensuring you benefit from your investment.
We will manage and design an implementation and installation plan that ensures your software is up and running and delivering on your investment from day one. This involves understanding your business needs and making sure everything is ready to go and available for your team to use.
When you’re using your new software but feel you need new functions and features, the Vigo Development team are on hand to customise your system and develop a system that works for your operation and your team.